ASEAN

ASEAN Retailers Adapting to Changing Consumer Behavior - Takeaways from AIBP Focus, 15 Sept 2020

The different panelists highlighted how engagement has shifted digitally. Demand sensing now comes from both online and offline channels. For Sandeep who leads the business analytics of NTUC Enterprise, the...

ASEAN

More capital flows into Asean amid pandemic and US-China tensions (The Business Times)

The Asean region is set to see more capital inflows as companies look to diversify their investments and supply chains amid US-China tensions in a post-pandemic world. On the whole, Asean...

ASEAN

Digitalisation of the Retail Space: Takeaways from AIBP Focus, 15 Sept 2020

In February, JD.com’s autonomous delivery robot successfully made its first delivery of COVID-19 aid to Wuhan, China - one of the many examples of response changes required for in-store experiences....

Indonesia

Amidst the global pandemic, the retail and logistics industry rethink customer engagement

The writer is the Enterprise Sales Lead, SEA of Twilio, Edwin Coelho. I participated in an online executive roundtable hosted by Asia IoT Business Platform and Twilio. The two hour...

ASEAN

Overcome Technical Debt in the Quest for Innovation (Rimini Street)

The writer is the Regional General Manager, Southeast Asia and Greater China of Rimini Street, Andrew Seow. Executive leaders today recognise that positive customer experiences can make or break a business of...

ASEAN

The Increasing Customer Expectation and the Impact on Enterprise Digital Priorities

For consumers now, digital experience goes beyond enabling a seamless purchase. Lazada launched LazLive to enable a more interactive experience for the in-app purchases in order to drive higher transaction...

ASEAN

Pan-ASEAN Covid-19 recovery plan needed to thrust bloc into Internet 4.0 (The Phnom Penh Post)

Manufacturers such as Vietnam’s Garment 10 introduced modern technology and solutions into their manufacturing production, internet marketing and sales. Garment 10 had utilised the data collected about customers, leveraged on...

Indonesia

The Ministry of Industry spurs the chemical-textile industry to transform into industry 4.0 (ANTARA News)

The Ministry of Industry in Indonesia strongly encourages local manufacturing companies to adopt industry 4.0 technologies. It is believed to provide great benefits, especially in the ability to adapt due...

Indonesia

ASEAN ministers to strengthen regional supply chains, trade digitalisation (The Jakarta Post)

The ministers have also finalized an ASEAN Digital Integration Index, which maps the readiness for an integrated digital economy among ASEAN members. Indonesia has recorded a 5.32 percent year-on-year economic contraction...

Indonesia

Contactless payment via GoPay on Bluebird through QRIS code (IndoTelko)

It is now easier and safer for the public to pay for Bluebird Taxi services without direct contact via GoPay. The leading electronic money in Indonesia is already present in more...

ASEAN

The rise of Asean manufacturing (The Business Times)

It is clear that there are strong prospects for in the industrial sector for both owners and occupiers alike. For example, Jakarta now boasts nearly 150 million square metres of industrial...

Indonesia

Government pushes for digital transformation to boost efficiency (The Jakarta Post)

The government is pushing for digital transformation in a bid to boost efficiency and cut operational costs as it lags behind other countries in implementing digital regulations and services. Indonesia is...

APAC

AirAsia accelerates digital transformation with robotic process automation in partnership with JIFFY.ai (AirAsia)

AirAsia Group is accelerating its ongoing digital transformation journey further by implementing robotic process automation (RPA) in collaboration with Silicon Valley and India-based enterprise automation platform JIFFY.ai. “RPA will enable us...

ASEAN

Omnichannel Retail: Opportunities Presented by Data Analytics

In the 2019 AIBP ASEAN Enterprise survey, “Data analytics and business intelligence software” (30%) was ranked the second most beneficial digital tool by respondents in the retail sector, behind having a...

Indonesia, ASEAN

Rethinking Customer Engagement in the New Normal - Takeaways from AIBP Focus, 6 Aug 2020

Business leaders globally are grappling with the repercussions of the pandemic brought about by Covid-19. Foremost on their minds is how customer experience has evolved as a result of changing...

Indonesia

Indonesian businesses ramp up cybersecurity budget amid rampant attacks (The Jakarta Post)

Indonesian companies plan to increase their cybersecurity budget this year amid the high number of cyberattacks during the pandemic, signalling a growing awareness and commitment in digital safety, a survey...

Indonesia

Ministry of Industry Encourages Digital Transformation in Manufacturing Sector amidst Industry 4.0 Era (Merdeka)

The Ministry of Industry stated that the manufacturing sector is ready to transform towards the industrial era 4.0. This aligns with the launch of Making Indonesia 4.0 in 2018, which...

Indonesia

Indonesian firms becoming more aware of cyber security: survey (Antara News)

Almost half of the 84 percent companies that responded said they allocated most of their total tech budget for cyber security, with 71 percent saying they increased the budget as...

Indonesia

Seven companies to relocate facilities to Indonesia, invest $850m (The Jakarta Post)

President Joko “Jokowi” Widodo announced on Tuesday that seven foreign companies had confirmed plans to relocate production facilities to Indonesia, mostly from China, an encouraging signal for the country’s investment...

Indonesia

BRI Ventures, a pioneer in venture capital for UMKM start-ups (The Jakarta Post)

Through Sembrani Nusantara, BRI Ventures is set to raise Rp 300 billion from investors that will be distributed in the form of participating shares for start-ups in Indonesia. The investors...