Malaysia

Most M’sians unhappy with e-commerce experience (The Malaysian Reserve)

Nearly half or 43% of Malaysian consumers are less than satisfied with their digital commerce experience, citing delivery time, delivery costs and product prices as their top three concerns. A...

ASEAN

Supply chain shake-up (Bangkok Post)

The digital transformation of supply chains is accelerating. According to a joint report by the law firm Baker McKenzie and SRA, as workplace technology has made great strides due to...

ASEAN

[REPORT] Manufacturing in ASEAN: Focus Sectors & Government Policies Driving Digital IR 4.0 Projects

ASEAN Governments have acknowledged the fundamental shift that is taking place in the technological landscape and have been rolling out various schemes and policies to encourage enterprises in their countries...

ASEAN

ASEAN Retailers Adapting to Changing Consumer Behavior - Takeaways from AIBP Focus, 15 Sept 2020

The different panelists highlighted how engagement has shifted digitally. Demand sensing now comes from both online and offline channels. For Sandeep who leads the business analytics of NTUC Enterprise, the...

ASEAN

More capital flows into Asean amid pandemic and US-China tensions (The Business Times)

The Asean region is set to see more capital inflows as companies look to diversify their investments and supply chains amid US-China tensions in a post-pandemic world. On the whole, Asean...

ASEAN

Digitalisation of the Retail Space: Takeaways from AIBP Focus, 15 Sept 2020

In February, JD.com’s autonomous delivery robot successfully made its first delivery of COVID-19 aid to Wuhan, China - one of the many examples of response changes required for in-store experiences....

ASEAN

Overcome Technical Debt in the Quest for Innovation (Rimini Street)

The writer is the Regional General Manager, Southeast Asia and Greater China of Rimini Street, Andrew Seow. Executive leaders today recognise that positive customer experiences can make or break a business of...

ASEAN

The Increasing Customer Expectation and the Impact on Enterprise Digital Priorities

For consumers now, digital experience goes beyond enabling a seamless purchase. Lazada launched LazLive to enable a more interactive experience for the in-app purchases in order to drive higher transaction...

Thailand

IDC predicts B15bn value for Thai cloud market (Bangkok Post)

Thailand's technology infrastructure has developed significantly in recent years, giving businesses the opportunity to fully reap the economic benefits of innovations like cloud computing. The cloud computing market in Thailand...

ASEAN

Pan-ASEAN Covid-19 recovery plan needed to thrust bloc into Internet 4.0 (The Phnom Penh Post)

Manufacturers such as Vietnam’s Garment 10 introduced modern technology and solutions into their manufacturing production, internet marketing and sales. Garment 10 had utilised the data collected about customers, leveraged on...

ASEAN

The rise of Asean manufacturing (The Business Times)

It is clear that there are strong prospects for in the industrial sector for both owners and occupiers alike. For example, Jakarta now boasts nearly 150 million square metres of industrial...

ASEAN

Prioritizing Cybersecurity for ASEAN Enterprises in the Age of Digital Transformation

Among ASEAN enterprises, “build(ing) security and privacy into all devices, applications and algorithms” was one of the lowest priority in digital transformation, selected by only 21.9% of respondents, of which...

APAC

AirAsia accelerates digital transformation with robotic process automation in partnership with JIFFY.ai (AirAsia)

AirAsia Group is accelerating its ongoing digital transformation journey further by implementing robotic process automation (RPA) in collaboration with Silicon Valley and India-based enterprise automation platform JIFFY.ai. “RPA will enable us...

Thailand

EEC Office readies BoI-style tax incentives for SEZ investors (Bangkok Post)

The EEC Office is scheduled to make a proposal to the EEC Policy Committee chaired by Prime Minister Prayut Chan-o-cha this month to approve in principle the development of smart...

Thailand

Telcos optimistic for a bright 5G future (Bangkok Post)

An increase in 5G infrastructure investment is a critical need currently to allow the overall recovery of the economy as well provide a fundamental shift in serving digitisation, Pratthana Leelapanang,...

Thailand

Future comes early as 5G takes off (Bangkok Post)

Smart ports, especially those in the Eastern Economic Corridor, can use 5G-connected cranes with remote control vehicles and surveillance, as well as augmented reality for maintenance. The agricultural sector can...

Thailand

Thailand looks past pandemic to build US$9b airport city (The Business Times)

Thailand is looking past the pandemic and pushing ahead with a 290 billion baht (S$13.1 billion) "airport city" aimed at creating a destination for travel and manufacturing, according to the...

ASEAN

Customer Experience as the Centre of a Business’s Endeavour

Today businesses have realized that digital transformation strategies must begin with the customer experience. According to Asia IoT Business Platform's ASEAN Digital Enterprise Report, 41% of businesses identified improving customer experience or...

Thailand

NBTC joins forces with Siriraj Hospital and HUAWEI (Bangkok Post)

NBTC joins forces with Siriraj Hospital and HUAWEI, piloting unmanned vehicle, transforming Thai healthcare with 5G into smart hospital. The technology can replace manpower in logistics services as it can operate...

Thailand

Central bank plans digital payment prototype (Bangkok Post)

The Bank of Thailand unveiled on Thursday plans to build a prototype of a payment system for businesses using central bank digital currency (CBDC), or traditional money but in digital...