A Data-Driven Approach to Direct-to-consumer Distribution: Scaling the Direct-to-Consumer Model

ASEAN is set to become the world's 4th largest economic bloc by 2030. The region’s changing demographics, geo-political shifts and favorable government policies provide the strong foundation for its member states to capture growth in the manufacturing and industrial sector. The increasing focus on optimizing customer experience and the role of the employee in the age of automation will shape how enterprises in this sector adopt emerging technologies. More importantly, the industry encompasses different sectors which required different digital tools to address nuanced needs in building intelligent and resilient distribution channels.

Industry 4.0 is not new to the region, with manufacturers and stakeholders along the supply chain incorporating technology like smart automation, data analytics and digital infrastructure into their processes in line with and beyond Industry 4.0 initiatives. How effectively and efficiently has digital tools contributed to decision making, collaboration and communications, and transforming business models and processes? Have the promised outcomes of speed, productivity, smoother processes, data accessibility and agile responses to disruptions been met?

Date: 21 September 2021
Time: 2:30 PM - 4 PM (GMT+8)

Focus Discussion:

- Improving Demand Forecasting and Inventory Management

- End-to-end Visibility from Factory to Retail Front

- Optimizing Processes and Logistics with Real time Data


Allen Chin

Senior Manager of Solutions Engineering

Vmware Malaysia

Arun Rawat, Head

E-commerce Growth


Charles Sevior

Chief Technology Office, APJC, Unstructured Solution

Dell Technologies

CK Chong

Group Chief Information Officer

QSR Brands

Joshua Decena

Project Management Office - Supply Network Transformation


Keith Tan

Founder and CEO

Crown Group