The Digital Age in Banking, Financial Services and Insurance (BFSI)

In AIBP’s 2021/22 ASEAN Enterprise Innovation Survey, 27% of respondents indicated that digital transformation in their organisation is focused on new business opportunities, innovation, and product enhancements, while 21% indicated that efforts are focused on customer centricity and personalisation. 32% cited lack of talent as a bottleneck in their digital transformation journeys with 50% of respondents looking to prioritise talent upskilling.

In addition to implementing machine learning and robotic process automation, financial institutions are also embracing tools including low/no code platforms to accelerate innovation. Work in financial institutions is evolving at a breakneck pace that digital fluency is now required in traditional roles. Furthermore, digital has altered the fundamental architecture of how financial institutions operate and serve their customers, who now expect highly personalised and relevant experiences. By leveraging the power of phygital, financial institutions will continue to innovate and provide convenient solutions to customers.

Join us in our upcoming focus group discussions to discover how regional financial institutions are riding the digital wave, implementing their digital fluency roadmaps, and why having a phygital strategy is critical.

Date: 1 March - 3 March 2022
Time: 10 AM - 11:30 AM (GMT+8)

Date: 21 April 2022
Time: 11 AM - 12:30 PM (GMT+8)

Discussions

- The Digital Wave in Financial Institutions
(1 March)

- Transitioning to a New World of Work in Financial Institutions (2 March)

- The Rise of Phygital in Financial Institutions (3 March)

- Building Tomorrow's Digital-First Bank: Turning the Tide on Disruption (21 April)

Speakers

Vikram Gupta

Executive Director, Technology

Standard Chartered Bank

The Digital Wave in Financial Institutions

1 March

Ron Batisan

Vice President,

Customer Experience Group

Union Bank of the Philippines

The Rise of Phygital in Financial Institutions

3 March

Dr. Monchai Lertsutthiwong

Principal Research Engineer

KLabs, Kasikorn Business

Technology Group (KBTG)

The Digital Wave in Financial Institutions

1 March

Anshera Chumchaivate

Head of Data Intelligence

& Customer Insights

Krungsri Consumer, Bank of Ayudhaya

Transitioning to a New World of

Work in Financial Institutions

2 March

Bijon Mehta

Global Head of Financial Services

Twilio

 

The Rise of Phygital in Financial Institutions

3 March

Agusta Rinaldi

Senior Vice President

Bank Syariah Indonesia

 

The Rise of Phygital in Financial Institutions

3 March

Tetsuya Nakamura

Head of JP1 Solution,

Digital Solution Platform,

ICT Solution Business

Hitachi Asia Ltd.

The Digital Wave in Financial Institutions

1 March

Transitioning to a New World of

Work in Financial Institutions

2 March

Sam Tanskul

Head of Innovation & Fintech

Krungsri Consumer

 

The Rise of Phygital in Financial Institutions

3 March

Federico Brandi

Chief Marketing Officer

Roojai

The Digital Wave in Financial Institutions

1 March

Benny Jioe

Head of Digital Transformation

Zurich Insurance

Transitioning to a New World of

Work in Financial Institutions

2 March

Kenneth Loo

Enterprise Account Executive

Twilio

The Rise of Phygital in Financial Institutions

3 March

Lim Kee Yeong

Executive Director,

Enterprise Banking

Affin Bank Berhad

The Rise of Phygital in Financial Institutions

3 March

Clarissa Turner

Human Capital Director &

Malaysia Workforce Transformation Consulting Lead

Deloitte SEA

Transitioning to a New World of

Work in Financial Institutions

2 March

Calvin Wong

Head of Digital

RHB Banking Group

The Rise of Phygital in Financial Institutions

3 March

Vincent Wang

Vice President,

Digital Product Management

Prudential Financial

Transitioning to a New World of

Work in Financial Institutions

2 March

Barry Cheung

Senior Director, OCI Solutions,

Modernise Apps, JAPAC

Oracle

The Digital Wave in Financial Institutions

1 March

Daniel Hartono

Chief Executive Officer

PT Astra Kreasi Digital

The Rise of Phygital in Financial Institutions

3 March

Register To Attend

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Sessions will be held on ZOOM. Session date & timings subjected to change.
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