The Retail Revolution

According to the 2021/22 AIBP ASEAN Enterprise Innovation Survey, digital marketing, customer centricity, personalisation are key focus areas of digital transformation for 33% of ASEAN Retailers. 60% believe that a unified data platform to aggregate data will drive the largest benefit for the industry.

With store-based retail sales growth stagnating or declining in the region, retailers are shifting towards omnipresence with key trends in product and service convergence, going direct-to-consumer and digitalisation of core operations and processes. Industry stakeholders have expanded their horizontal and vertical capabilities tailored to new consumer demands and preferences, and become interdependent on one another.

Join us at The Retail Revolution series for AIBP Insights 2022 featuring the ecosystem of retailers and consumer goods and services providers where we explore upcoming trends in digitalisation - big data, artificial intelligence (AI) and automation - for this year in revolutionary O2O, omnichannel and store experience, hyper-localisation and customer relationships.

Date: 22 - 24 March 2022
Time: 10 AM - 11:30 AM (GMT+8)

Discussions

- Revolutionary O2O, Omnichannel and Dynamic Experience with Automation and Data

- Enabling Hyperlocalisation with Big Data for Supply Chains and CPG

- Stronger Data-Enabled Customer Relationships

Speakers

Tran Nguyen Phi Long

Head of Retail Marketing

PNJ

Revolutionary O2O, Omnichannel and Dynamic Experience with Automation and Data

22 March

John Funtanilla

AVP, Advanced Analytics Lead

Nestle

Enabling Hyperlocalisation with Big Data for CPG

23 March

Anurag Mukherjee

Head of Digital Technology

PT Matahari Department Store Tbk

Stronger Data-Enabled Customer Relationships

24 March

Gerald Lim

Director, O2O

Siam Makro

Revolutionary O2O, Omnichannel and Dynamic Experience with Automation and Data

22 March

Danielle West

Principal Business Solutions Manager

SAS SEA

Revolutionary O2O, Omnichannel and Dynamic Experience with Automation and Data

22 March

Suraj Kamath

Director, APAC Industry Consulting - Manufacturing

SAS

Enabling Hyperlocalisation with Big Data for CPG

23 March

Michael George Lim

Chief Executive Officer

PushKart

Enabling Hyperlocalisation with Big Data for CPG

23 March

Budi Tedjaprawira

General Manager IT

MAP Boga Adiperkasa

Stronger Data-Enabled Customer Relationships

24 March

Harvendra Singh

Head of E-Commerce

Samsung Electronics

Stronger Data-Enabled Customer Relationships

24 March

William Firman

Managing Director

IUIGA

Revolutionary O2O, Omnichannel and Dynamic Experience with Automation and Data

22 March

Roger Lau

Head of Regional E-Commerce

Uhrenholt

Enabling Hyperlocalisation with Big Data for CPG

23 March

Jeff Burlin

Director, Enterprise Innovation

Twilio

Stronger Data-Enabled Customer Relationships

24 March

Ferdinand Sidik

Enterprise AE

Twilio

Stronger Data-Enabled Customer Relationships

24 March