The Retail Revolution

According to the 2021/22 AIBP ASEAN Enterprise Innovation Survey, digital marketing, customer centricity, personalisation are key focus areas of digital transformation for 33% of ASEAN Retailers. 60% believe that a unified data platform to aggregate data will drive the largest benefit for the industry.

With store-based retail sales growth stagnating or declining in the region, retailers are shifting towards omnipresence with key trends in product and service convergence, going direct-to-consumer and digitalisation of core operations and processes. Industry stakeholders have expanded their horizontal and vertical capabilities tailored to new consumer demands and preferences, and become interdependent on one another.

Join us at The Retail Revolution series for AIBP Insights 2022 featuring the ecosystem of retailers and consumer goods and services providers where we explore upcoming trends in digitalisation - big data, artificial intelligence (AI) and automation - for this year in revolutionary O2O, omnichannel and store experience, hyper-localisation and customer relationships.

Date: 22 - 24 March 2022
Time: 10 AM - 11:30 AM (GMT+8)

Discussions

- Revolutionary O2O, Omnichannel and Dynamic Experience with Automation and Data

- Enabling Hyperlocalisation with Big Data for Supply Chains and CPG

- Stronger Data-Enabled Customer Relationships