Bangchak Petroleum PCL (BCP) – Efficient Fueling & Carbon Neutral 2030: Innovations from Refinery to Retail

Bangchak has strategies in place for their connected plant, process simulation, asset performance management and value chain optimisation, with goals in improving efficiency, lowering cost and saving time.

AIBP 2021 Thailand Enterprise Innovation Award Winner

Project Summary

Founded in 1984, Bangchak Petroleum PCL (BCP) has 3 core businesses – oil refinery, retail and marketing for distribution of refined oil products via petrol stations, and power generation as alternative energy, mainly solar, wind and biofuel, through subsidiaries like BCPG (listed on the Stock Exchange of Thailand (SET)). The utility has expanded its businesses to oil trading, green power, bio-based products, and natural resources and business development. Bangchak’s market capitalisation stands at US$ 1.05 Billion (THB 35 Billion).

With its core business in petroleum refining and products, Bangchak’s goal is to enhance national energy security and expand new investments to ensure business sustainability. The utility has expanded its businesses to oil trading, green power, bio-based products, and natural resources and business development.

An IoT system was installed throughout refining plants to monitor and increase operational reliability of machinery under Plant Maintenance & Optimized Warehouse. Smart Logistics and Inventory Management (SLIM) was implemented to reduce logistics management costs, increase transportation efficiency, and support inventory planning. In addition, the Process Simulation project was developed to integrate and forecast the refinery planning and scheduling. Bangchak’s OT system is also certified ISO/IEC 27001 standard. The use of data analytics enabled cost savings from oil loss during transmission by ship, and reduced processing time.

In collaboration with Krung Thai Bank, Bangchak developed a POC for a first-of-its-kind payment platform to offer integrated fuel points-accurring payment services through the “Fast and Trust” Digital Payment system. This eliminates physical contact with cash, allowing for shorter service time per vehicle from 3 to 2 minutes per vehicle and increased customer satisfaction. RPA systems serve to increase productivity and decrease processing time for supporting business, including business partner verification, S/S maintenance planning, and payment processing. 

Bangchak also plans to develop new digital initiatives and scale-up existing initiatives to support the company’s strategy, offering digital payment options to all service stations, enhance RPA to Intelligent Automation, develop more applications with low-code platforms, and scale up data analytics with Machine Learning and Deep Learning.

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