Thailand

Exceeding Customer Expectations - Summary of Discussion with Muang Thai Life, Bangchak, Jardine and other Industry Leaders in Thailand

In 2020, one of the biggest digital transformation themes we covered was about customer experience and how the new rules of doing business in pandemic times make managing the customer...

Southeast Asia

Singapore banks grapple with digitization as disrupters beckon (Nikkei Asia)

DBS, OCBC and UOB have pledged to make digitalization a core part of their business transformation efforts and are spending a lot of cash to do it. DBS, the biggest...

Thailand

Overcoming Barriers in Data Sharing for Public Services in ASEAN - Takeaways from AIBP Insights, 27 Oct 2020

We had the honour of having Dr. Monsak, VP / Chief Data Officer of Digital Government Development Agency (DGA), to share about their recently launched official measures and guidelines for over...

Singapore & Vietnam

Singapore, Philippine central banks to work on data connectivity (The Straits Times)

Unlike data localisation - the practice of keeping data within a country's borders - data mobility in the financial sector supports economic growth and the development of innovative financial services,...

Vietnam

Digitalisation of Banks and Financial Institutions: Takeaways from AIBP Insights

In our final AIBP Insights Vietnam session, we had the opportunity to gather stakeholders leading digital initiatives within the banking and financial sector, along with technology solution providers with regional...

Vietnam

The Fourth Industrial Revolution: Creating a Value-based Economy – Key Takeaways from AIBP Insights Vietnam

The Vietnamese government also envisions the country to transition to a more digitalized economy and escape the middle-income trap. They are implementing wide-reaching Industry 4.0 policies to jump start the...

Vietnam

Creating The Connected Future of Smart Cities in Vietnam - Takeaways from AIBP Insights

As part of AIBP Insights Vietnam, we had the opportunity to gather local smart city stakeholders, both from the public and private sectors, to have a group discussion focusing on the latest...

Malaysia

The New Consumer and Rethinking User Experience - Takeaways from AIBP Insights Malaysia

We had the opportunity to chair our last AIBP Insights Malaysia session about the new user experience and customer expectations and it’s not surprising that this category received the most...

Indonesia

Enabling Intelligent Indonesia with Data Insights

The current pandemic has revealed some of the shortcomings of major cities in times of crisis. As the world searches for ways to make urban areas (commercial buildings, transportation, roads,...

Indonesia

Intelligent Enterprises - Automation, Data & Digital infrastructure: Driving Efficiency - Takeaways from AIBP Insights Indonesia

At the penultimate session of AIBP Insights Indonesia, enterprise panelists from Air Asia, AnterAja, Bank Mandiri, JAPFA, Kimia Farma, Lion Super Indo, Matahari, MYDIN and Sinar Mas Mining spoke about...

Indonesia

Maximising Return on Investment of Technology - Takeaways from AIBP Insights Indonesia

We had the honour of hosting a CXO focus group discussion focusing on the relevance of technology to businesses including the impact on their financial performance. Does the current pandemic accelerate...

Philippines

360 Degree View of the Customer Journey: Understanding the Filipino Consumer

One thing that the Enterprise Innovation Award nominations had in common was how they viewed digital transformation as an ongoing journey instead of an end goal. By starting on the...

Philippines

Maximising the Conglomerate Advantage (?) - Takeaways from AIBP Insights, 16 October 2020

As the finale of our week-long discussion series of AIBP Insights “in” the Philippines (well - they were all held online), we had the opportunity to bring together regional executives...

Philippines

The Future of Real Estate Development: Prioritizing Value Creation with Data Insights

With a third of companies listed on the Philippines Stock Exchange Composite Index having a direct or indirect relationship with the real estate and infrastructure development in the country, we...

Philippines

Return on Experience: Prioritizing Customer Experience - Takeaways from AIBP Insights Philippines

The morning session of AIBP Insights Philippines Day 2 “Return on Experience - Prioritizing Customer Experience” featured key observations of efforts to improve customer experience in the Philippines from companies including Zalora,...

Indonesia

Accelerating MSMEs’ digital transformation supports RI economy (The Jakarta Post)

Embracing digital transformation has become a prerequisite for strengthening MSMEs to enable them to bolster economic resilience amid the global health and economic crisis. According to a recent survey by...

Philippines

Enhancing ROI of Enterprise Technology Investments: The Connected Supply Chain and Realizing IIOT - Takeaways from AIBP Insights Philippines

The 3rd day of AIBP Insights Philippines was focused on addressing considerations for ROI of enterprise technology investments for connected supply chains and realizing IIOT among manufacturing firms First Philec,...

Malaysia

Critical Asset Management, Connecting and Managing Assets and Portfolio Performance in Scale - Takeaways from AIBP Insights Malaysia

On the 2nd day of AIBP Insights Malaysia - Enhancing ROI of Enterprise Technology Investments, our discussion on Critical Asset Management featured new insights and plans from asset-heavy organizations, Tenaga Nasional...

Malaysia

Industry4WRD, Tapping Underutilised Data for Operational Excellence - Takeaways from AIBP Insights Malaysia

We had the pleasure of hosting a focus group discussion on Industry 4.0 development in Malaysia - this includes a number of updates from the Malaysian Investment Development Authority (MIDA),...

Thailand

Thai tycoon bets on data centre demand boom from pandemic (The Business Times)

Thai billionaire Charoen Sirivadhanabhakdi, whose family built its fortune around real estate, food and beverages, is betting on a boom in online shopping, video conferencing and food delivery to drive...