Indonesia

Commitment to Go Digital - MyPertamina Services at Gas Stations (Industry coid)

The public's need for transactions using fintech (financial technology) in the current digital era is increasing. Pertamina is trying to meet this demand by continuously improving MyPertamina services. General Manager of...

Philippines

Globe: More 5G ready areas in Metro (Manila Bulletin)

Globe Telecom Inc. just declared  a handful of new 5G-ready cities: Taguig, Pasig, Mandaluyong, Marikina, Paranaque, Muntinlupa, Las Pinas, Valenzuela, and Caloocan. Earlier, the telco rolled out of its 5G network...

Malaysia

Most M’sians unhappy with e-commerce experience (The Malaysian Reserve)

Nearly half or 43% of Malaysian consumers are less than satisfied with their digital commerce experience, citing delivery time, delivery costs and product prices as their top three concerns. A...

Southeast Asia

Delivering Value in the Real Estate Sector: Digital Services through Data Insights

In South East Asia, large real estate companies which are involved in multiple stages of the real estate value chain (Design, Build, Sell and Operate) have the potential to create...

ASEAN

Supply chain shake-up (Bangkok Post)

The digital transformation of supply chains is accelerating. According to a joint report by the law firm Baker McKenzie and SRA, as workplace technology has made great strides due to...

ASEAN

[REPORT] Manufacturing in ASEAN: Focus Sectors & Government Policies Driving Digital IR 4.0 Projects

ASEAN Governments have acknowledged the fundamental shift that is taking place in the technological landscape and have been rolling out various schemes and policies to encourage enterprises in their countries...

ASEAN

ASEAN Retailers Adapting to Changing Consumer Behavior - Takeaways from AIBP Focus, 15 Sept 2020

The different panelists highlighted how engagement has shifted digitally. Demand sensing now comes from both online and offline channels. For Sandeep who leads the business analytics of NTUC Enterprise, the...

ASEAN

More capital flows into Asean amid pandemic and US-China tensions (The Business Times)

The Asean region is set to see more capital inflows as companies look to diversify their investments and supply chains amid US-China tensions in a post-pandemic world. On the whole, Asean...

ASEAN

Digitalisation of the Retail Space: Takeaways from AIBP Focus, 15 Sept 2020

In February, JD.com’s autonomous delivery robot successfully made its first delivery of COVID-19 aid to Wuhan, China - one of the many examples of response changes required for in-store experiences....

Philippines

Singlife Philippines officially launched its partnership with GCash to offer no-fuss protection to Filipinos (Manila Bulletin)

Mobile-first life insurer Singlife Philippines announced its official partnership with the country’s leading mobile wallet GCash, showcasing an innovative customer experience that will be available on the GCash app. Proving to be...

Malaysia

Malaysia's 5G delay can let telcos build up mobile market: Report (The Business Times)

Malaysia will lag its regional peers in the roll-out of 5G wireless services, but telecom operators will benefit from the expansion of 4G and fibre networks in the meantime. Fitch...

Indonesia

Amidst the global pandemic, the retail and logistics industry rethink customer engagement

The writer is the Enterprise Sales Lead, SEA of Twilio, Edwin Coelho. I participated in an online executive roundtable hosted by Asia IoT Business Platform and Twilio. The two hour...

ASEAN

Overcome Technical Debt in the Quest for Innovation (Rimini Street)

The writer is the Regional General Manager, Southeast Asia and Greater China of Rimini Street, Andrew Seow. Executive leaders today recognise that positive customer experiences can make or break a business of...

ASEAN

The Increasing Customer Expectation and the Impact on Enterprise Digital Priorities

For consumers now, digital experience goes beyond enabling a seamless purchase. Lazada launched LazLive to enable a more interactive experience for the in-app purchases in order to drive higher transaction...

Thailand

IDC predicts B15bn value for Thai cloud market (Bangkok Post)

Thailand's technology infrastructure has developed significantly in recent years, giving businesses the opportunity to fully reap the economic benefits of innovations like cloud computing. The cloud computing market in Thailand...

Malaysia

Govt to announce IR4, national digital roadmap (New Straits Times)

Malaysia will soon announce the Industry 4.0 plan and national digital roadmap, including digital infrastructure and data policy, Communications and Multimedia Minister Datuk Saifuddin Abdullah said. Saifuddin said the role of...

ASEAN

Pan-ASEAN Covid-19 recovery plan needed to thrust bloc into Internet 4.0 (The Phnom Penh Post)

Manufacturers such as Vietnam’s Garment 10 introduced modern technology and solutions into their manufacturing production, internet marketing and sales. Garment 10 had utilised the data collected about customers, leveraged on...

Indonesia

The Ministry of Industry spurs the chemical-textile industry to transform into industry 4.0 (ANTARA News)

The Ministry of Industry in Indonesia strongly encourages local manufacturing companies to adopt industry 4.0 technologies. It is believed to provide great benefits, especially in the ability to adapt due...

Vietnam

US helps HCM City develop smart city operations centre (Nhân Dân)

The smart city operations centre is among four pillars in a master plan to transform Vietnam’s southern economic hub into a smart city in the 2017-2020 period and vision towards...

Vietnam

Vietnam’s E-government Ranking Only Tells Partial Story of Digital Transformation (Vietnam Briefing)

Although e-government initiatives are now more critical than ever, Vietnam’s efforts predate the pandemic and are part of a larger long-term plan to become a digital country. On September 27,...