ASEAN

ASEAN Retailers Adapting to Changing Consumer Behavior - Takeaways from AIBP Focus, 15 Sept 2020

The different panelists highlighted how engagement has shifted digitally. Demand sensing now comes from both online and offline channels. For Sandeep who leads the business analytics of NTUC Enterprise, the...

ASEAN

More capital flows into Asean amid pandemic and US-China tensions (The Business Times)

The Asean region is set to see more capital inflows as companies look to diversify their investments and supply chains amid US-China tensions in a post-pandemic world. On the whole, Asean...

Malaysia

COVID-19 brings new opportunities to aviation market with digital transformation: AirAsia CEO (Pulse News)

“One of the silver linings of the pandemic is that it gave us time to focus on our digital business divisions during the hiatus,” he said. “Driving our non-airline revenues...

ASEAN

Digitalisation of the Retail Space: Takeaways from AIBP Focus, 15 Sept 2020

In February, JD.com’s autonomous delivery robot successfully made its first delivery of COVID-19 aid to Wuhan, China - one of the many examples of response changes required for in-store experiences....

Vietnam

TPBank, Backbase cooperate to accelerate digital transformation (Vietnam Plus)

Tien Phong Commercial Joint Stock Bank (TPBank) of Vietnam is working with Backbase, a digital banking software provider based in the Netherlands, to put forth the Vietnamese bank’s digital transformation process...

Philippines

Singlife Philippines officially launched its partnership with GCash to offer no-fuss protection to Filipinos (Manila Bulletin)

Mobile-first life insurer Singlife Philippines announced its official partnership with the country’s leading mobile wallet GCash, showcasing an innovative customer experience that will be available on the GCash app. Proving to be...

Malaysia

Malaysia's 5G delay can let telcos build up mobile market: Report (The Business Times)

Malaysia will lag its regional peers in the roll-out of 5G wireless services, but telecom operators will benefit from the expansion of 4G and fibre networks in the meantime. Fitch...

Indonesia

Amidst the global pandemic, the retail and logistics industry rethink customer engagement

The writer is the Enterprise Sales Lead, SEA of Twilio, Edwin Coelho. I participated in an online executive roundtable hosted by Asia IoT Business Platform and Twilio. The two hour...

ASEAN

Overcome Technical Debt in the Quest for Innovation (Rimini Street)

The writer is the Regional General Manager, Southeast Asia and Greater China of Rimini Street, Andrew Seow. Executive leaders today recognise that positive customer experiences can make or break a business of...

ASEAN

The Increasing Customer Expectation and the Impact on Enterprise Digital Priorities

For consumers now, digital experience goes beyond enabling a seamless purchase. Lazada launched LazLive to enable a more interactive experience for the in-app purchases in order to drive higher transaction...

Thailand

IDC predicts B15bn value for Thai cloud market (Bangkok Post)

Thailand's technology infrastructure has developed significantly in recent years, giving businesses the opportunity to fully reap the economic benefits of innovations like cloud computing. The cloud computing market in Thailand...

ASEAN

Pan-ASEAN Covid-19 recovery plan needed to thrust bloc into Internet 4.0 (The Phnom Penh Post)

Manufacturers such as Vietnam’s Garment 10 introduced modern technology and solutions into their manufacturing production, internet marketing and sales. Garment 10 had utilised the data collected about customers, leveraged on...

Indonesia

The Ministry of Industry spurs the chemical-textile industry to transform into industry 4.0 (ANTARA News)

The Ministry of Industry in Indonesia strongly encourages local manufacturing companies to adopt industry 4.0 technologies. It is believed to provide great benefits, especially in the ability to adapt due...

Malaysia

The Future of Utility driving Malaysia's Industry 4.0

As urbanisation and industrialisation in ASEAN increases, the region’s energy demand is expected to grow by more than 67% by 2040, according to the International Energy Agency (IEA), where almost...

Malaysia

Finance - Digital payments give users more bang for their ringgit (The Edge Markets)

"Static QR solutions are quick to deploy and secure. At the same time, we make good use of our scalable technology platform to perform e-KYC (electronic Know Your Customer) and...

ASEAN

Prioritizing Cybersecurity for ASEAN Enterprises in the Age of Digital Transformation

Among ASEAN enterprises, “build(ing) security and privacy into all devices, applications and algorithms” was one of the lowest priority in digital transformation, selected by only 21.9% of respondents, of which...

Vietnam

Database sharing important to developing e-government (Vietnam Plus)

Database sharing between management agencies at both central and local levels is key to the process of developing e-government, experts have said. The Ministry of Information and Communications is compiling an e-government development...

Indonesia

Government pushes for digital transformation to boost efficiency (The Jakarta Post)

The government is pushing for digital transformation in a bid to boost efficiency and cut operational costs as it lags behind other countries in implementing digital regulations and services. Indonesia is...

APAC

AirAsia accelerates digital transformation with robotic process automation in partnership with JIFFY.ai (AirAsia)

AirAsia Group is accelerating its ongoing digital transformation journey further by implementing robotic process automation (RPA) in collaboration with Silicon Valley and India-based enterprise automation platform JIFFY.ai. “RPA will enable us...

ASEAN

Omnichannel Retail: Opportunities Presented by Data Analytics

In the 2019 AIBP ASEAN Enterprise survey, “Data analytics and business intelligence software” (30%) was ranked the second most beneficial digital tool by respondents in the retail sector, behind having a...