ASEAN

ASEAN Retailers Adapting to Changing Consumer Behavior - Takeaways from AIBP Focus, 15 Sept 2020

The different panelists highlighted how engagement has shifted digitally. Demand sensing now comes from both online and offline channels. For Sandeep who leads the business analytics of NTUC Enterprise, the...

ASEAN

More capital flows into Asean amid pandemic and US-China tensions (The Business Times)

The Asean region is set to see more capital inflows as companies look to diversify their investments and supply chains amid US-China tensions in a post-pandemic world. On the whole, Asean...

Malaysia

COVID-19 brings new opportunities to aviation market with digital transformation: AirAsia CEO (Pulse News)

“One of the silver linings of the pandemic is that it gave us time to focus on our digital business divisions during the hiatus,” he said. “Driving our non-airline revenues...

ASEAN

Digitalisation of the Retail Space: Takeaways from AIBP Focus, 15 Sept 2020

In February, JD.com’s autonomous delivery robot successfully made its first delivery of COVID-19 aid to Wuhan, China - one of the many examples of response changes required for in-store experiences....

Vietnam

TPBank, Backbase cooperate to accelerate digital transformation (Vietnam Plus)

Tien Phong Commercial Joint Stock Bank (TPBank) of Vietnam is working with Backbase, a digital banking software provider based in the Netherlands, to put forth the Vietnamese bank’s digital transformation process...

Philippines

Singlife Philippines officially launched its partnership with GCash to offer no-fuss protection to Filipinos (Manila Bulletin)

Mobile-first life insurer Singlife Philippines announced its official partnership with the country’s leading mobile wallet GCash, showcasing an innovative customer experience that will be available on the GCash app. Proving to be...

Malaysia

Malaysia's 5G delay can let telcos build up mobile market: Report (The Business Times)

Malaysia will lag its regional peers in the roll-out of 5G wireless services, but telecom operators will benefit from the expansion of 4G and fibre networks in the meantime. Fitch...

Indonesia

Amidst the global pandemic, the retail and logistics industry rethink customer engagement

The writer is the Enterprise Sales Lead, SEA of Twilio, Edwin Coelho. I participated in an online executive roundtable hosted by Asia IoT Business Platform and Twilio. The two hour...

ASEAN

Overcome Technical Debt in the Quest for Innovation (Rimini Street)

The writer is the Regional General Manager, Southeast Asia and Greater China of Rimini Street, Andrew Seow. Executive leaders today recognise that positive customer experiences can make or break a business of...

ASEAN

The Increasing Customer Expectation and the Impact on Enterprise Digital Priorities

For consumers now, digital experience goes beyond enabling a seamless purchase. Lazada launched LazLive to enable a more interactive experience for the in-app purchases in order to drive higher transaction...

Thailand

IDC predicts B15bn value for Thai cloud market (Bangkok Post)

Thailand's technology infrastructure has developed significantly in recent years, giving businesses the opportunity to fully reap the economic benefits of innovations like cloud computing. The cloud computing market in Thailand...

Malaysia

Govt to announce IR4, national digital roadmap (New Straits Times)

Malaysia will soon announce the Industry 4.0 plan and national digital roadmap, including digital infrastructure and data policy, Communications and Multimedia Minister Datuk Saifuddin Abdullah said. Saifuddin said the role of...

ASEAN

Pan-ASEAN Covid-19 recovery plan needed to thrust bloc into Internet 4.0 (The Phnom Penh Post)

Manufacturers such as Vietnam’s Garment 10 introduced modern technology and solutions into their manufacturing production, internet marketing and sales. Garment 10 had utilised the data collected about customers, leveraged on...

Indonesia

The Ministry of Industry spurs the chemical-textile industry to transform into industry 4.0 (ANTARA News)

The Ministry of Industry in Indonesia strongly encourages local manufacturing companies to adopt industry 4.0 technologies. It is believed to provide great benefits, especially in the ability to adapt due...

Vietnam

US helps HCM City develop smart city operations centre (Nhân Dân)

The smart city operations centre is among four pillars in a master plan to transform Vietnam’s southern economic hub into a smart city in the 2017-2020 period and vision towards...

Vietnam

Vietnam’s E-government Ranking Only Tells Partial Story of Digital Transformation (Vietnam Briefing)

Although e-government initiatives are now more critical than ever, Vietnam’s efforts predate the pandemic and are part of a larger long-term plan to become a digital country. On September 27,...

Philippines

Telco Expands 5G Service to Prepaid Market (Manila Bulletin)

In 2019, Globe became the first telco in Southeast Asia to launch 5G when it introduced it’s AirFiber broadband for Globe at Home subscribers. Shortly after, Globe unveiled the first...

Indonesia

ASEAN ministers to strengthen regional supply chains, trade digitalisation (The Jakarta Post)

The ministers have also finalized an ASEAN Digital Integration Index, which maps the readiness for an integrated digital economy among ASEAN members. Indonesia has recorded a 5.32 percent year-on-year economic contraction...

Malaysia

The Future of Utility driving Malaysia's Industry 4.0

As urbanisation and industrialisation in ASEAN increases, the region’s energy demand is expected to grow by more than 67% by 2040, according to the International Energy Agency (IEA), where almost...

Indonesia

Contactless payment via GoPay on Bluebird through QRIS code (IndoTelko)

It is now easier and safer for the public to pay for Bluebird Taxi services without direct contact via GoPay. The leading electronic money in Indonesia is already present in more...