ASEAN

Takeaways from AIBP Insights Future Ready Financial Services: Building the Digital Core for Customer Engagement

The ongoing COVID-19 pandemic has intensified pressure on ASEAN BFSIs to accelerate their digitalisation strategies, and siloed personalisation efforts will no longer suffice to compete. [...]

AIBP

14 October 2021

Indonesia

Takeaways from AIBP Insights The Value of Customer Experience: Rethinking Customer Journeys for Indonesia’s Consumers

With a population of approximately 270 million, Indonesia is the world’s fourth-most populous country. It is interesting to note that the median age of Indonesia [...]

AIBP

21 September 2021

ASEAN

User experience, security among top cloud buying drivers in ASEAN (Channel Asia)

The biggest change in ASEAN enterprise cloud buying behaviour, according to GlobalData, is security, which has shifted from being the top barrier to the third [...]

Channel Asia

7 September 2021

Indonesia

Cyber-attack haunts Indonesia’s COVID-19 strategy (The Jakarta Post)

A reported data breach of the now-defunct electronic Health Alert Card (eHAC) system has raised serious concerns about the security of the PeduliLindungi application, a [...]

The Jakarta Post

2 September 2021

Southeast Asia

Trucked and loaded: a greener way to move cargo (The Star)

The efficiency of trucking is improving as new digital freight forwarding marketplaces allow cargoes to be matched better with trucking capacity, reducing the number of [...]

The Star

30 August 2021

Southeast Asia

Asia’s factories hit by supply chain disruptions from Covid-19 resurgence (The Straits Times)

The surveys highlight the pandemic’s broadening damage in South-east Asia, where soaring infections and subsequent lockdown measures have hurt both the service and manufacturing sectors. [...]

The Straits Times

1 September 2021

Indonesia

Indonesian aims for 40 per cent of Asean’s digital economy market share by 2025 (The Star)

The minister said that the development of the digital economy can no longer be contained. The flow of digital transactions has begun to enter the [...]

The Star

24 August 2021

ASEAN

Key Points on Customer Interactions in the Internet Economy

Customers today want convenience, and it is the responsibility of service and product providers to develop or adopt strategies and solutions that cater to consumer [...]

AIBP

19 August 2021

ASEAN

The Future Retail Ecosystem: Key Highlights

As ASEAN’s internet economy burgeons, It is now easier than ever for businesses in customer-facing industries like retail and services to gain access to potential [...]

AIBP

16 August 2021

Indonesia

New state capital infrastructure to use advanced technology: Kominfo (ANTARA News)

The capital city would use fiber optics and satellites to become a technologically advanced capital, said Budiarto. “We expect all systems in the new capital [...]

ANTARA News

3 August 2021

ASEAN

The Tech Edge for ESG: Key Takeaways

An economic powerhouse with immense potential for growth, ASEAN’s awareness of ESG is still at the stage of infancy. However, as ESG becomes part of [...]

AIBP

4 August 2021

ASEAN

South-east Asian consumers prefer digital financial services: study (The Business Times)

South-east Asian consumers are blazing the way for digital financial services, as a recent study from VMware revealed that 57 per cent of consumers in [...]

The Business Times

28 July 2021