Indonesia
Indonesia accentuates digital transformation-expediting strategies

Indonesia accentuates digital transformation-expediting strategies (ANTARA News)

Indonesia has also encouraged more intensive cooperation among ASEAN country members for conducting digital transformation in the region, as digitalization can be used to drive [...]

ANTARA News

20 October 2021

ASEAN

Takeaways from AIBP Insights Future Ready Financial Services: Building the Digital Core for Customer Engagement

The ongoing COVID-19 pandemic has intensified pressure on ASEAN BFSIs to accelerate their digitalisation strategies, and siloed personalisation efforts will no longer suffice to compete. [...]

AIBP

14 October 2021

ASEAN

Takeaways from AIBP Insights Hyper-Personalisation for Banking, Financial Services, and Insurance: Revisualising Customer Experiences

The customer experience in the financial ecosphere holds massive untapped growth potential. The Harvard Business Review recently reported that 58% of enterprises are seeing a [...]

AIBP

23 September 2021

Indonesia

Takeaways from AIBP Insights The Value of Customer Experience: Rethinking Customer Journeys for Indonesia’s Consumers

With a population of approximately 270 million, Indonesia is the world’s fourth-most populous country. It is interesting to note that the median age of Indonesia [...]

AIBP

21 September 2021

Indonesia

Cyber-attack haunts Indonesia’s COVID-19 strategy (The Jakarta Post)

A reported data breach of the now-defunct electronic Health Alert Card (eHAC) system has raised serious concerns about the security of the PeduliLindungi application, a [...]

The Jakarta Post

2 September 2021

Southeast Asia

Southeast Asia eCommerce platform Lazada launches public bug bounty program with YesWeHack (PR Newswire)

Southeast Asia’s leading eCommerce platform Lazada announces the launch of a public bug bounty program with YesWeHack to identify vulnerabilities, after running a successful 18 month-long [...]

PR Newswire

10 June 2021

ASEAN

How are Financial Institutions Implementing Artificial Intelligence & Machine Learning (ML)?

By creating a personalised insurance profile for their customers, insurers in Malaysia are looking to introduce algorithms to apply individual risk scoring for each customer based [...]

AIBP

11 June 2021

Asia Pacific

Building the right digital foundation for a post-Covid world (The Business Times)

The need to improve how businesses connect with their customers digitally is especially pertinent for companies looking to expand their footprint in Southeast Asia. More [...]

The Business Times

24 May 2021

ASEAN

Takeaways from AIBP Insights Open Inclusive Banking Ecosystem

In our final session for BFSI, our panelists from Bank Syariah Indonesia, Rizal Commercial Banking Corporation (RCBC), Standard Chartered Bank, Talend, UnionBank and VPBank came [...]

AIBP

22 April 2021

ASEAN

Takeaways from AIBP Insights Digital Technologies for Transformation

In our 2nd session for BFSI, our panelists from AXA Mandiri, Bank KEB Hana, Bank OCBC NISP, Kasikorn Labs, Koinworks, Microsoft, Talend and Zurich Topas [...]

AIBP

21 April 2021

Malaysia

BigPay en route to expansion this year (The Malaysian Reserve)

BIGPAY has set its eyes on expanding to other countries within South-East Asia by the end of 2021, as it perpetuates its mission to democratise [...]

The Malaysian Reserve

7 April 2021

Southeast Asia

International arm of PLDT aligns with Qualtrics in customer experience push (Channel Asia)

Operating as the International arm of PLDT – a leading telecommunications provider in the Philippines – the technology specialist will leverage the platform to increase [...]

Channel Asia

9 April 2021