Digital transformation to aid in policy-making, service delivery (The Manila Times)

Data science, analytics, and digital transformation can help make better policies and deliver better services as the Philippines heads to a new and better normal, said the National Economic and Development Authority (NEDA).

NEDA Secretary Karl Chua in his speech during the 2021 Analytics Summit PH said the Philippines needs to attract cloud service providers to support digital transformation in both public and private sectors.

“I have always believed and advocated for digital transformation within the government in order to strengthen policy-making and service delivery. The government and businesses alike need to use data science to make better policies. This has become even more urgent in the new normal,” said Chua.

Chua emphasized the significance of digitalization during the pandemic when social protection programs need to be efficiently delivered using information and communications technology (ICT).

He said the biggest challenge in implementing the social amelioration program (SAP) for 18 million families and the small business wage subsidy (SBWS) for 3.1 million workers was how these critical emergency responses can reach the people, most of whom were unbanked or without access to formal financial services.

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The Manila Times

28 July 2021

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