Empowering Smart Cities

The team had the chance to interview Hemant Tiwari, Managing Director, Enterprise Group, Hewlett-Packard (HP) prior to his presentation at the Asia IoT Business Platform in Jakarta this month.

HP creates new possibilities for technology to have a meaningful impact on people, businesses, governments and society. With the broadest technology portfolio spanning printing, personal systems, software, services and IT infrastructure, HP delivers solutions for customers’ most complex challenges in every region of the world.

Here is a summary of the interview and Hemant’s thoughts on the future of the Smart City:

1) Where do you see Smart City creating the most impact?

Research and experience in working with cities have brought HP to 6 components a Smart City should consist of:

  • A livable city that enhances the quality of life through public safety, affordable housing, clean and green environment, requisite infrastructure, culture and recreation;
  • New-economy ready whereby the city is able to attract new jobs, start and retain businesses;
  • A connected city that thrives on being a part of the regional, national, and global fabric—both physically and over communications networks for the movement of people, goods, and information;
  • Superior government services that are accessible by residents and visitors to the city such as education, healthcare, social services, etc.;
  • Agility and resilience to handle and bounce back from shocks, ranging from economic downturns to terrorism to public health crises;
  • Collaborative innovation by stakeholders including multiple levels of governments, businesses, not-for-profit sector; social entrepreneurs advocacy groups and individuals.

These six components of a Future City form a tightly integrated whole, and all six must be considered when designing the next generation of services.

2) What are the key issues or challenges that you are looking to address in Indonesia Smart City development?

In this journey toward Future Cities, we find that they typically face two challenges:

The first is in developing a holistic and integrated vision of the future. We believe that our six-segment model provides a valuable framework to develop and articulate the vision, understand the interlinkages so that adequate measures (such as policy, process, technology, and resource prioritization) may be taken to drive the most effective outcomes.

The second is in executing the vision where the discussion inevitably centers around three fundamental areas: Where does one begin, what sequence should be followed, and how can technology be a “force multiplier” of scarce resources? It is here that IT Solutions for the New Style of Business becomes the critical enabler in the execution of the vision. 

3) What are some of the successes that HP can share with the Indonesia market?

I would like to share about the HP’s partnership with Auckland Transport, where we identified the data sources required to manage the transport ecosystem on a day-to-day basis.

Our solution has delivered significant benefits to Auckland, including:

  • Improved safety for pedestrians, cyclists and motorists;
  • Optimised traffic flows through the City of Auckland;
  • Tackled inefficiencies by creating a single unified layer across all data silos;
  • Gathered statistical information for analysis and transport planning;
  • Be predictive instead of reactive;
  • Enforced traffic laws and reduce violations; and
  • Generated new revenue streams.

In addition, this solution has reduced vandalism of VRD machines and improved end-to-end customer satisfaction, as AT is now able to deliver better services with real-time feeds.


Join Hemant at the Asia IoT Business Platform in Jakarta on August 25-26, 2015 and hear more from his sharing on Empowering Smart Cities. The Smart City session, sponsored by HP, will also feature case studies by Singapore Power Telecommunications, KEPCO and Trafikverket.

For more information or agenda of the Asia IoT Business Platform, download your brochure here. Enquiries and feedback are greatly welcomed.


Aug 14, 2015

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