Technology is rapidly advancing and with each advancement, the impact on the labour markets are profound as opposed to previous technological revolutions. While many anticipate the added efficiencies and convenience brought by the new technologies, others worry about the impact on jobs.
Housing a population of over 622 million people, ASEAN is an economically and politically diverse region with increasing amounts of disposable income, a swelling middle class, and an increasingly educated workforce. These demographic factors will influence and shape the working environment as the later generations will have different attitudes and beliefs towards their ideal workplace. While disruptive technologies may displace jobs, it will also create demand for higher-level skill sets, thereby influencing the operations and hiring practices of enterprises, and will present new opportunities in the ASEAN region.
In recent years, smart cities and smart buildings in particular have gained prominence and have been implemented in several workplace settings, i.e. a business community or an innovation hub. Furthermore, the COVID-19 global pandemic has shifted the way we work, with more workers working from home and many organisations being more flexible and welcoming towards the notion of work from anywhere. As such, new business models, such as the ‘core-and-flex’ model, started to surface following the pandemic.
Despite the ongoing impact of COVID-19, workers’ well-being and productivity will continue to be of paramount importance. The present working environment will serve as a platform for stakeholders to better understand the demands of workers.
This report presents an overview of the existing drivers of the future of work, followed by the human-centred agenda where the aforementioned trends are further explored. Subsequently, case studies relating to the trends and attitudes are brought into the fold before concluding with thoughts on the future of work.