Featured Article
Takeaways from AIBP Insights Retail & Real Estate: Digitalisation for the New Consumer – Meeting Customer Expectations and Preferences
ASEAN consumers have also been observed to be placing more importance on convenience, personalization, speed, and sustainable practices. The use of online shopping platforms and digital payment options, both of which have been accelerated by the pandemic, has become ubiquitous. To survive and remain competitive, retailers are striving to be more responsive and attuned to customer feedback and needs.
View More