Singapore - Industry Platform

Featured Article

The Increasing Customer Expectation and the Impact on Enterprise Digital Priorities

How do retailers in ASEAN understand customer experience? We hear from industry leaders about the changing demands and requirements of consumers today, and how technology and digitalisation is creating and supporting the digital age of retail, as well as the journey towards obtaining a customer 360.

Country Overview

Singapore is one of the most developed economies in the world, with the country’s GDP expected to grow 5.81% in 2021. The country recognises the importance of the digital revolution, and Smart Nation initiatives are supported by the government to drive growth and remain competitive through the adoption of technologies across various functions in the country.

Latest Insights

ASEAN’s largest banks go big on green real estate (NIKKEI Asia)

[...]

Indonesia accentuates digital transformation-expediting strategies

Indonesia accentuates digital transformation-expediting strategies (ANTARA News)

[...]

Thailand’s Vibrant Post-Pandemic Logistics Outlook (Bangkok Post)

[...]

The rise of instant cross-border payments: Boon or bane for banks? (The Business Times)

[...]

Digital Innovation Centre

Centre to be a base for innovation (Bangkok Post)

A Digital Innovation Centre spanning 40,000 square metres of space [...]

Takeaways from AIBP Insights Future Ready Financial Services: Building the Digital Core for Customer Engagement

TL;DR: Each customer journey has a distinct set of touchpoints [...]

SMALL BUSINESSES in Southeast Asia

Most ASEAN small businesses hit 50% digitization rate (Business World)

Small businesses in Southeast Asia, particularly those furthest along in [...]

Future Ready Financial Services

Takeaways from AIBP Insights Future Ready Financial Services: Hyper-Automation and Low Code as cornerstones of Financial Services Innovation

In today’s AIBP Insights discussion, three Finalists from AIBP’s annual [...]

View All Insights

Activities

Hyper-Personalisation for Banking, Financial Services & Insurance (BFSI): Revisualising Customer Experiences

A Data-Driven Approach to Direct-to-consumer Distribution: Scaling the Direct-to-Consumer Model

The Value of Customer Experience: Rethinking Customer Journeys for Indonesia’s Consumers

View All Activities

Sign up for access to exclusive content

By providing your email address, you agree to our privacy policy.