Singapore

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The Increasing Customer Expectation and the Impact on Enterprise Digital Priorities

How do retailers in ASEAN understand customer experience? We hear from industry leaders about the changing demands and requirements of consumers today, and how technology and digitalisation is creating and supporting the digital age of retail, as well as the journey towards obtaining a customer 360.

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Country Overview

Singapore is one of the most developed economies in the world, with the country’s GDP expected to grow 5.81% in 2021. The country recognises the importance of the digital revolution, and Smart Nation initiatives are supported by the government to drive growth and remain competitive through the adoption of technologies across various functions in the country.

Latest Insights

BSP pushes for more IT infra investments
BSP pushes for more IT infra investments (Manila Bulletin)

The Bangko Sentral ng Pilipinas (BSP) is calling for higher public investment to upgrade and [...]

21
Jul
How Technology Contributes to Economical Gaps in Southeast Asia

Nearly half of ASEAN based respondents perceived legacy IT infrastructure and systems to be a [...]

13
Jul
AIBP Focus Realising the Value of Data in the Digital Industrial Age: Highlights from Fireside Chat

Enterprises today are increasingly looking to become data-driven organisations, but as JJ Tan, Regional Sales [...]

22
Jun
Data-Driven Customer 360: Reimagining The Way Banks And Retailers Do Business – Key Takeaways

YY Fong, Vice President, Industry Platform, kicked off the discussion by sharing her thoughts on [...]

15
Jun
Asean in good position to seize major shifts in future of work: DPM Heng (The Straits Times)

DPM Heng added that there is a need for countries to ride the next skills [...]

13
May
Companies confront a new climate challenge: Home offices
Companies confront a new climate challenge: Home offices (Channel News Asia)

While there are benefits to the climate from millions of employees not commuting when they [...]

06
May
Digital-First Financial Services: Turning The Tide On Disruption – Key Takeaways

Opening the discussion, Irza Suprapto, CFA, Chief Executive Officer, Industry Platform, shared his views on [...]

21
Apr
Equipping the Future-ready Citizen & Enabling the Digital Makers of ASEAN’s Digital Economy: Key Takeaways from AIBP Insights

In the 2021/22 AIBP ASEAN Enterprise Innovation Market Overview, we found that one of the [...]

21
Apr
Mobility-as-a-service & Urbanisation: Key Takeaways from AIBP Insights

Development of urban transport is important in ASEAN cities to avoid loss of time and [...]

21
Apr
Data Driven Transformation – Moving up the Manufacturing Value Chain: Key Takeaways

In 2020, the estimated GDP of the ASEAN region amounted to USD3.08 trillion and the [...]

08
Apr
ASEAN Agribusiness Revolution in the Digital Age: Key Takeaways

According to the World Economic Forum, ASEAN is on track to become the world’s fourth [...]

07
Apr
Cybersecurity for Smart Factories in Manufacturing: Key Takeaways

By 2030, ASEAN is expected to be the world’s fourth largest economic bloc. The region’s [...]

29
Mar
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