2021 AIBP Insights – Strengthening Digital Trust: Identity, Privacy and Data Security

In today’s connected world, data enables wider and more efficient provision of services and products. The increasing number and complexity of connected devices and environments is a double-edged sword. Digital identity is becoming a key component of concern in privacy, trust and data security. Demand for friction-free digital experiences will also make securing digital assets more challenging. On the other hand, citizens are increasingly aware of their right to authorisation and data privacy of personal information collected from their connected devices.

Along with the adoption of new technologies come various ramifications especially in cybersecurity and data protection. As the frequency of ransomware and cyberthreats increase, organisations will have to take an active stance in securing digital networks to anticipate and assume breaches. Organisations have the responsibility to secure and steward users’ data as they set out to transform themselves to deliver new digital products and services. Digital trust is a measure that is hard to earn and easy to lose. In the supercharged digital world, digital trust has become even more critical as citizens will increasingly demand and expect data privacy and protection from cyber threats to be built into digital products and services that they receive.

In this discussion, we will look at how governments and public service organisations in the ASEAN region are strategically approaching the convergence of Identity, Privacy, and Data Security as they continue to deliver optimised digital services for their citizens.